The Boom Company (dba Boom Logic)

Legal Notices & Policies

These are the customer-facing legal documents governing all Boom Logic services — managed IT and security (MSP/MSSP), cloud server hosting, backup and disaster recovery, network services, and BoomTalk™ VoIP. They are incorporated by reference into customer Orders and quotations. For questions, contact legal@theboomcoinc.com.

How the agreement fits together

  1. Your Order

    The quotation, statement of work, proposal, or order you sign. It identifies your Services, quantities, fees, and term, and it incorporates the documents below by reference. If any document below conflicts with your Order, your Order controls.

  2. Master Services Agreement

    The core terms governing every Boom Logic engagement: fees and payment, term and termination, confidentiality, intellectual property, data privacy, warranties, limitation of liability, and dispute resolution.

  3. Service Attachments & Schedules

    Service-specific terms and service descriptions that apply to the Services identified in your Order.

  4. Data Processing Agreement

    Regulatory safeguards for regulated data, including HIPAA Business Associate obligations, GLBA, CCPA and other state privacy laws, and New York SHIELD. Applies to engagements whose Order references the applicable regulation.

Order of precedence in brief: the Order controls over the Master Services Agreement, and Service Attachments and Schedules control as described in the Master Services Agreement. Each document above states its own effective date and supersedes prior versions of that document; archived versions are listed on each document's page.

Client forms

Third-Party Administrative Access Authorization & Release

Use this form to authorize a vendor or consultant to receive administrative access to infrastructure Boom Logic hosts or manages for you. Complete, sign, and email it to legal@theboomcoinc.com before the access is provisioned.

View form  ·  PDF

Privacy Policy & Acceptable Use

Our privacy policy, CPNI practices, and acceptable use policy for all Boom Logic services.

View on boomlogic.com

Support

Technical support and service tickets for all Boom Logic customers. The support portal is currently under construction and will be available soon.

my.boom.help
911 NOTICE: BoomTalk VoIP 911 dialing differs from traditional 911 service and has important limitations. Review the 911/E911 Notification and Disclosures before using the service, and keep your Registered Location current for every line.